Business Process Management Industry in Sri Lanka ranges from Financial and Accounting (F&A) services to Research Analysis to Remote Customer Support. Sri Lanka is renowned for providing high quality F&A Services for many large organizations around the world.
BPM industry has more entry points than the IT industry. You can enter from various education streams; and once you are in, there are many different roles you can choose.
Operational Staff, HR Executives, Team Leads, Executives
You could start with an entry level position or as a trainee and follow the career path you desire, gaining experience and improving your skills and performance.